Most products come with free shipping. When the product does come with free shipping, the words "Free Shipping!" will be prominently displayed on the individual product page just like above. Free Shipping applies to products shipping to anywhere in the "lower 48 states" which excludes Hawaii and Alaska. If you would like to receive a delivery to a location in Hawaii or Alaska, please contact us directly before you place your order. Free shipping generally applies to both commercial and residential locations, however, if we see that costs prohibit us from offering free shipping to a residential location, we reserve the right to charge a residential delivery fee. If we do decide to charge a residential delivery fee, we will contact you prior. In other words, we will not charge you without your approval. Happy shopping!
When an order is delivered via an LTL freight carrier, it is the customers responsibility to inspect the shipment and note if there is any visible damage. If there is damage and it is not noted when the order is signed for, then we will not be able to file a claim on the customers behalf. Although it is rare that freight damage happens, it does happen, in which case the customer needs to contact us right away so we can file a claim immediately.